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FREQUENTLY ASKED QUESTIONS

WHY NOT FREE?

Giving you seamless access to hands-on labs from your device web browser imply costs; a hidden compute capacity being pre-installed for you. We also heavily invest in R&D for high-level content and lab materials. Plus common costs: deployment, operations, data storage, maintenance…

WHAT BROWSERS?

Recent versions of Firefox, Chrome, Safari…

PAYMENT METHODS?

We do not save your payment data. We partner with third-party payment processors so that acceptable methods include common debit / credit cards or payment account registered with one of those providers. Please feel free to email us if you still need help.

BULK PURCHASE, GROUP ORDER?

Possible; please feel free to email us.

REFUND?

Yes if sound reason; please feel free to email us.

CERTIFICATES, DIPLOMA, DEGREES, CREDITS, CREDENTIALS?

On demand only. You must ask before starting target program. Will need government-issued ID with photo. Additional validation exam work might be required. Please feel free to email the specific program team and / or email-us!

OTHER QUESTIONS?

Discussion,

Email us.



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